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Return and Refund Policy

MacArthur Beverages is committed to your satisfaction. If you are not satisfied with your purchase, please bring it to our attention and we will work with you to make the situation right. Please contact us at (202) 338-1433 or wine@bassins.com.

Shipping returns are determined on a per order basis. Refunds will be provided for the products only and not for the shipping costs, unless it was an error on our part.

Unopened and undamaged bottles of wine and liquor can be returned within six months of purchase date with receipt. All returns subject to 30% restocking fee. For bad bottles, please retain the bottle and the receipt for returns.

We cannot accept any returns on beer or any items that have been chilled and any returns of any kind after six months.